Understanding Walmart Family Mobile: Key Service Details

When considering Walmart Family Mobile for your wireless needs, it’s important to be aware of a few key service conditions. Like many mobile providers, Walmart Family Mobile service may experience reduced data speeds during periods of network congestion compared to postpaid carrier customers. For a small percentage of users who exceed 40GB of data usage in a month, speeds may be further reduced. For the most up-to-date details, it’s always recommended to review the latest Terms and Conditions of Service at MyFamilyMobile.com.

To experience 4G LTE speeds with Walmart Family Mobile, you’ll need a device and SIM card that are 4G LTE capable. Keep in mind that actual service availability, coverage, and speeds can vary based on location and other factors. LTE is a trademark of ETSI.

Walmart Family Mobile also participates in the SafeLink Benefit program, a government-supported service under Lifeline. This program is available to eligible consumers only, with enrollment requirements including documentation of income or program participation. Lifeline service is non-transferable and limited to one per household. This service is provided by TracFone Wireless, Inc and is not currently available in all states, including Alaska, California, Colorado, Montana, North Dakota, Nebraska, Oregon, South Dakota, Virgin Islands and Wyoming.

If you wish to use your current phone with Walmart Family Mobile, their Bring Your Own Phone plan is an option. This requires an unlocked compatible phone, a Walmart Family Mobile activation kit, and a Walmart Family Mobile unlimited service plan. You may need to adjust your phone’s Access Point Name (APN) settings. SIM Kits and Phones are sold separately.

Standard message and data rates may apply when interacting with Walmart Family Mobile. Texting keywords to 611611 indicates your consent to receive response messages. For details on data usage and your privacy, please refer to the Walmart Family Mobile Privacy Policy available at MyFamilyMobile.com.

Enrolling in Auto Pay requires a credit card and a Walmart Family Mobile Account. Remember that by purchasing, activating, or using any Walmart Family Mobile product or service, you agree to adhere to the most recent Terms and Conditions of Service, which are subject to change without prior notice.

Walmart Family Mobile is a registered trademark of Walmart Apollo, LLC. All other trademarks, service marks, and trade names mentioned are the property of their respective owners. ©2025 Walmart Family Mobile.

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