Welcome to Riverside Family Medicine, serving the Williamsburg community. We are dedicated to providing comprehensive and continuous healthcare for your entire family, from newborns to seniors. Our team is committed to offering patient-centered medical care, ensuring every member of your family receives the attention and personalized treatment they deserve. At Riverside Family Medicine, we believe in building lasting relationships with our patients to promote lifelong health and wellness.
Scheduling Your Visit to Riverside Family Medicine
Making an appointment at Riverside Family Medicine is easy. For your convenience, please call our office directly at 757-345-2555 to schedule your visit. While walk-in appointments are accommodated, calling ahead is highly recommended to minimize your waiting time and ensure we can best prepare for your healthcare needs. We understand that schedules change, and if you need to reschedule, we kindly request a 24-hour notice.
For your first appointment at our Riverside family medicine practice, please arrive 15 minutes prior to your scheduled time. This allows us to complete the necessary registration process and gather important information about your health history.
Please remember to bring the following items to your initial consultation:
- Your current health insurance card
- A valid photo identification (ID)
- Your co-payment, if applicable under your insurance plan
- A complete list of your current medications, including dosages, or the original prescription bottles for accurate recording
If you have previously been treated by a physician within the Riverside Medical Group network, we can efficiently access your medical records electronically, ensuring a seamless continuation of your care at our Riverside family medicine location. If you are new to Riverside Medical Group, please provide us with the name, address, and phone number of your previous healthcare provider so we can coordinate the transfer of your medical history, if necessary, to ensure comprehensive and informed care.
Insurance Options at Riverside Family Medicine
Riverside Family Medicine is committed to accessible healthcare and accepts a wide range of insurance plans. We are in-network with most major insurance providers, including Aetna, Cigna, Healthkeepers, Healthkeepers Plus, MDIPA, United Health Care, and Trigon. We also proudly accept Medicaid, Medicare, Tricare, and Mailhandlers insurance plans, and are currently welcoming new Medicare patients to our practice.
While we strive to accommodate most insurance coverage, if you do not see your insurance carrier listed, please do not hesitate to contact our office. When you call to schedule your appointment, our staff will gladly verify your insurance coverage to ensure a smooth and hassle-free experience at Riverside family medicine.
Secure Electronic Medical Records for Enhanced Patient Care
At Riverside Family Medicine, we utilize secure electronic medical records to enhance the safety and efficiency of your care. This advanced system allows for prompt and clear communication between your healthcare providers, including specialists within the Riverside network. In case of an emergency, this electronic system provides our physicians with immediate access to your medical history, a crucial advantage that can be life-saving in ensuring accurate diagnosis and prompt treatment.
Rest assured, the privacy of your medical records is of utmost importance to us. Your personal medical information is kept strictly confidential, and we will not release any information without your explicit consent, except as required by law. We encourage you to review Riverside Health’s comprehensive Privacy Statement for detailed information regarding your rights and our commitment to protecting your personal health information: Riverside Health’s Privacy Statement.
Manage Your Health Online with Riverside MyChart
To further enhance your healthcare experience, Riverside Family Medicine offers access to our secure online patient portal, Riverside MyChart. Through Riverside MyChart, you have convenient 24/7 access to various aspects of your health record, empowering you to take a more active role in managing your and your family’s health.
Riverside MyChart provides a range of functionalities designed to streamline your healthcare interactions, including:
- Securely communicating with your doctor’s office for non-urgent medical questions and advice.
- Accessing and reviewing open notes from your appointments, ensuring you are fully informed about your care plan.
- Conveniently viewing your test results as soon as they are available.
- Easily requesting prescription refills, saving you time and phone calls.
- Managing and scheduling your upcoming appointments online at your convenience.
- Viewing and paying your medical bills online, simplifying your healthcare finances.
- Managing the healthcare of your loved ones, such as children or elderly parents, through proxy access, allowing you to coordinate care for your entire family within our riverside family medicine practice.
Take control of your healthcare journey today by signing up for Riverside MyChart and experience the convenience of managing your health information online. Sign up for MyChart today. Riverside Family Medicine is here to partner with you in achieving optimal health and well-being for you and your family.
