Bright Horizons is dedicated to supporting families with high-quality child care and early education programs. Whether you are a parent seeking care, a company looking to offer family benefits, or an individual interested in career opportunities, finding the right information quickly is essential. This Bright Horizons Family Info Center page serves as your central hub to connect with the appropriate resources and departments within Bright Horizons, ensuring your inquiries are addressed efficiently.
Connecting with Bright Horizons: Find the Right Department
Navigating a large organization to find the specific information you need can be challenging. To streamline your experience, we’ve organized our contact information by department, making it easier for you to reach the team best equipped to assist you.
General Inquiries & Parent Support
For general questions, comments, or feedback regarding Bright Horizons centers or services, our Parent Customer Service team is ready to assist. They can provide general information and direct you to further resources as needed.
- Email: [email protected]
- Phone: 866-854-1958
Enrollment, Locations, and Program Information
Interested in enrolling your child, finding a center near you, or learning more about our diverse programs, including full-time and part-time care options? The Family Solutions team is your dedicated point of contact for all enrollment-related inquiries and information about our centers and new openings.
- Email: [email protected]
- Phone: 877-624-4532
Back-Up Care Assistance
If your employer partners with Bright Horizons for back-up care benefits, and you need to arrange care for unexpected disruptions in your regular child care arrangements, please utilize the dedicated back-up care contact.
- Phone: 877-BH-CARES (877-242-2737)
- Online Portal: Bright Horizons Back-Up Care Registration
Employer Partnerships & Work-Life Solutions
For organizations seeking to enhance their employee benefits packages with dependent care programs or explore work/life consulting services, our Client Services team can provide detailed information and support in developing customized solutions.
- Email: [email protected]
- Phone: 800-453-9383
Career Opportunities & Human Resources
Looking to join the Bright Horizons team? For career opportunities in the United States and Canada, please visit our dedicated careers section online. Current employees with employment-related concerns can also reach out to the HR department.
- US & Canada Careers: Bright Horizons Careers
- Employee HR Concerns Email: [email protected]
- Europe Careers & HR: [email protected]
- Benefits & Payroll Information: Benefits and Payroll Contacts Page
Acquisitions & Partnership Inquiries
If you represent a child care or early education program and are interested in exploring the possibility of joining the Bright Horizons network, please visit our acquisitions page for more information.
- Acquisitions Information: Bright Horizons Acquisitions
Bright Horizons World Headquarters
For general correspondence or directions to our main office, you can reach our World Headquarters.
- Address: Bright Horizons Family Solutions, 2 Wells Ave, Newton, MA 02459
- Phone: 617-673-8000
- Directions: Directions to World Headquarters
Your Family Information Center
Bright Horizons aims to be more than just a child care provider; we strive to be a comprehensive resource for families and organizations. This family info center page is designed to simplify your access to the information and support you need. Whether you are exploring child care options, seeking career advancement, or looking to partner with a leading early education provider, Bright Horizons is here to connect with you. We also invite you to explore our child care in Newton and daycare options in the Greater Boston area for more localized information.
