Staying connected with your healthcare provider is easier than ever with the FollowMyHealth patient portal, offered by Family Medical Center in Griffin, GA. This free online service allows you to access your medical information and communicate with our office securely, anytime and anywhere. Whether you’re at home or on the go, FollowMyHealth puts your health information at your fingertips, enhancing your experience with Family Medical Center Griffin Ga.
What is FollowMyHealth?
FollowMyHealth is a secure, web-based patient portal designed to streamline your healthcare management. As a patient at Family Medical Center Griffin GA, you can utilize FollowMyHealth to:
- Review your medical records: Access your health history, lab results, medications, and more, all in one place.
- Communicate with your doctor’s office: Send secure messages to our team for non-urgent questions and requests.
- Request prescription refills: Easily request refills for your medications prescribed by your Family Medical Center physician.
- Schedule appointments: Request appointments online at your convenience.
Getting Started with FollowMyHealth at Family Medical Center Griffin GA
Enrolling in FollowMyHealth is simple and free for all Family Medical Center patients. To get started, you’ll need an invitation code, typically the last four digits of your social security number. Please contact our office at Family Medical Center in Griffin, GA, to enroll and receive your personalized invitation email. Once you receive your invitation, you can create your account and begin enjoying the benefits of online health management.
Tips for Using FollowMyHealth Effectively
To ensure you have a positive experience with the FollowMyHealth portal, here are some helpful tips and guidelines:
Appointments:
When requesting an appointment through FollowMyHealth with your Family Medical Center Griffin GA physician, please be as detailed as possible. Specify your preferred date and time frame and clearly state the reason for your visit. While we strive to accommodate your preferences, appointment scheduling is also dependent on physician availability. Please note that same-day appointments or changes to existing appointments cannot be made through the portal. For urgent requests or same-day scheduling, please call our office directly. Also, ensure you are scheduling appointments with your primary care physician at Family Medical Center Griffin GA, even if you see other physicians listed in your record, as these may reflect specialists involved in your care.
Prescription Refills:
Through FollowMyHealth, you can conveniently request prescription refills for medications prescribed by your Family Medical Center Griffin GA provider. You might see medications in your record prescribed by other providers, such as specialists; however, refill requests should only be for medications managed by your Family Medical Center physician or their partners. Please allow 24 to 48 hours for refill requests submitted via the portal to be processed. After this timeframe, contact your pharmacy to confirm they have received the refill notification from our office. For immediate refills, contacting your pharmacy directly remains a viable option.
Messaging:
FollowMyHealth’s secure messaging feature is a great tool for non-urgent communication with Family Medical Center Griffin GA. Keep in mind that any information you update directly in the “My Info” or “My Health” sections of the portal is for your personal reference and is not automatically transmitted to our office. To communicate any updates or changes to your healthcare team, be sure to send a secure message through the “Messages” section. You will receive email notifications whenever Family Medical Center updates your health information in the portal. You can also customize your notification preferences to include text message alerts or opt out of notifications altogether within the portal settings under “Communication Preferences.”
Health Information:
While FollowMyHealth provides a comprehensive overview of your health information, some details discussed with your Family Medical Center Griffin GA provider might not appear online immediately but are documented in your medical chart. Similarly, test results, such as lab work, will be available online after your physician has reviewed them. If you have any questions or concerns regarding your health information displayed on the portal, please do not hesitate to contact our office for clarification. For any technical difficulties or issues with the FollowMyHealth portal itself, you can find helpful resources by clicking the “Support” link within the portal.
Important Reminders about FollowMyHealth
- Not for Urgent Medical Needs: FollowMyHealth is not designed for urgent medical situations. In case of a medical emergency, please call 911 immediately.
- Response Time: If you require a response from Family Medical Center Griffin GA within 24 hours, please call our office directly. Allow two to three business days for responses to messages sent through FollowMyHealth.
- Security: The FollowMyHealth website is secure, ensuring your personal health information is protected and inaccessible to unauthorized users.
Family Medical Center in Griffin, GA, is committed to providing you with excellent healthcare services. FollowMyHealth is one of the many ways we strive to make managing your health easier and more convenient. Enroll today and take control of your healthcare journey.
