Navigating social services can often feel overwhelming, especially when you need to connect with the right department quickly. If you’re looking for assistance in Ohio, understanding how to reach Job and Family Services (JFS) is crucial. This guide provides you with the key phone numbers and contact information you need to get in touch with Ohio Job and Family Services, ensuring you can access the support and resources available to you and your family.
Temporary Contact Information for Hancock County JFS
Hancock County Job and Family Services is currently undergoing some office adjustments. Please be aware of the temporary changes to their phone lines and lobby access due to ongoing construction.
Important Notice: The regular phone lines at the Hancock County JFS office are temporarily unavailable. Furthermore, the JFS office located at 7814 CR 140 is currently closed to lobby traffic due to construction. If you need to visit in person, please go to the OhioMeansJobs-Hancock County office, situated in the building just north of the regular JFS building.
For your convenience, there are also two drop boxes available at the OhioMeansJobs location for document submissions. One drop box is located just inside the main entrance of OhioMeansJobs, and the second is at the end of the main drive for the OMJ office off County Road 140.
Essential Ohio JFS Phone Numbers
To ensure you reach the correct department, please use the temporary phone numbers provided below for Hancock County Job and Family Services:
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For Child and Adult Protective Services: If you need to report concerns regarding the safety and well-being of a child or adult, please call 419-429-8008. This line is dedicated to Child Protective Services and Adult Protective Services matters.
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For Child Support Enforcement: For all inquiries related to child support services, including establishing, modifying, or enforcing child support orders, please contact 419-429-8024.
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For Long-Term Care and Waiver Cases: If you require assistance with long-term care services or waiver programs, please dial 419-422-0182, then select Option #4, followed by Option #3. Leave a detailed message, and a caseworker will promptly return your call to assist you.
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For SNAP, OWF Cash Assistance, and Medicaid: For inquiries regarding the Supplemental Nutrition Assistance Program (SNAP), Ohio Works First (OWF) cash assistance, and Medicaid, please use the centralized call center at 844-640-6446. The call center is open during the following hours:
- Monday to Wednesday: 8:00 AM to 4:00 PM
- Thursday: 8:00 AM to 12:00 PM (Noon)
- Friday: 8:00 AM to 3:00 PM
- Please note that the call center is closed on the last Tuesday of each month. For urgent matters outside of these hours, you can call 419-722-7601.
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For Workforce Programs: If you are interested in workforce development programs such as Work Activities, CCMEP (Comprehensive Case Management and Employment Program), WIOA (Workforce Innovation and Opportunity Act), and PRC (Prevention, Retention, and Contingency), please call 567-250-4058.
Hancock County JFS Agency Fax Numbers
For secure document transmission, please utilize the following fax lines for Hancock County Job and Family Services:
- Main Agency Fax Line: 419-429-8105 (General inquiries)
- Child and Adult Protective Services Fax: 419-424-7485
- Child Support Enforcement Fax: 419-424-7288
- SNAP, OWF Cash Assistance, and Medicaid Fax: 419-422-1081
- Workforce Programs Fax: 419-422-8346
Important Reminder: Please do not use fax or email to report child abuse or neglect. For immediate reporting of child abuse or neglect, always call Children Protective Services directly at 419-429-8008.
Voter Registration Services
Hancock County Job & Family Services is committed to community engagement and serves as a designated voter registration agency. If you are not yet registered to vote, or if you need to update your existing registration, you can do so at the OhioMeansJobs-Hancock County office.
You can also access the Voter Registration Form online or visit the Ohio Secretary of State website for online voter registration and updates: Welcome – Online Voter Registration – Ohio Secretary of State.
Non-Discrimination Policy
Job and Family Services of Hancock County operates under a strict non-discrimination policy. To file a USDA Nondiscrimination Statement, please visit: File a USDA Nondiscrimination Statement.
To file a discrimination complaint with USDA or ODJFS, please contact them in writing or by phone using the information provided on their respective websites.
Hancock County Job and Family Services is dedicated to upholding the dignity and promoting the self-sufficiency of individuals and families in need within our community.
Access the Annual Report
For more information about the services and impact of Hancock County Job and Family Services, you can review their latest Annual Report: Hancock County JFS 2024 Annual Report.
By providing these comprehensive contact details, we aim to make it easier for you to connect with Ohio Job and Family Services and access the vital resources you need.
