At the heart of Mount Vernon, the Family Health And Wellness Center, a part of Montefiore Medical Group, is dedicated to providing comprehensive and compassionate healthcare for you and your loved ones. We believe in partnering with our patients to achieve and maintain optimal health throughout every stage of life.
Our commitment to family health and wellness means that every individual who walks through our doors receives a thorough evaluation and benefits from a dedicated medical team tailored to their specific needs. We empower you to be an active participant in your healthcare journey, fostering a collaborative environment where your well-being is our top priority.
Comprehensive Healthcare Team for Your Family’s Well-being
Our Family Health and Wellness Center boasts a diverse and experienced healthcare team committed to serving your family’s varied needs. This team includes:
- Physicians: Our skilled physicians provide expert medical care for all ages, from infants to seniors.
- Pediatricians: Specialized pediatricians focused on the unique healthcare needs of children and adolescents.
- Specialty Physicians: Access to a network of specialists within the Montefiore system for advanced care when needed.
- Licensed Practical Nurses (LPNs): Providing skilled nursing care and support to our patients.
- Chronic Care Manager: Dedicated support for patients managing chronic conditions, ensuring coordinated and proactive care.
- Full-time Social Worker: Addressing the social and emotional aspects of health, connecting patients with valuable resources.
- Nutritionist: Offering expert nutritional guidance to support healthy lifestyles and manage dietary needs.
- Patient Care Technicians: Providing essential support to medical staff and ensuring patient comfort.
- Patient Access Representatives: Streamlining your administrative experience and assisting with appointments and inquiries.
Making Healthcare Convenient and Accessible
We understand that accessing healthcare should be easy and stress-free. That’s why the Family Health and Wellness Center in Mount Vernon offers a range of convenient services and features designed with you in mind:
- Convenient Hours: Our operating hours are designed to accommodate busy schedules, including extended hours on Thursdays. (See detailed hours below).
- 24/7 Phone Access: Our phones are answered around the clock, ensuring you can reach us whenever you need to make an appointment or have a question.
- On-site Laboratory Services: For your convenience, we offer on-site lab services, including Saturday hours, reducing the need for extra trips.
- On-site Pharmacy: Fill your prescriptions quickly and easily at our on-site pharmacy before you leave your appointment.
- On-site Radiology: Access to radiology services directly within our center for efficient diagnostics.
- Translation Services: We provide translation services in multiple languages to ensure clear communication for all patients.
- Referrals to Home Healthcare: When necessary, we facilitate referrals to trusted home healthcare services for continued support in the comfort of your home.
- Insurance Assistance: We accept most major insurance plans and offer a sliding-fee scale for uninsured patients. Our team is dedicated to helping you find affordable coverage options.
Your Role in Your Family’s Health
We believe in a strong partnership between you and your healthcare team. To help you be an active and informed participant in your care, we encourage you to:
- Be open and honest about your medical history with every member of your care team.
- Prepare for your appointments by writing down your health questions, prioritizing the most important ones.
- Consider bringing a trusted family member or friend to appointments to assist with listening and understanding information.
- Maintain an updated list of all medications, vitamins, and supplements to share at each visit.
- Inform your healthcare team about any other care providers you are seeing to ensure coordinated care.
- Take an active role in learning about your health conditions, treatments, and medical tests.
- Collaborate with your team to develop and follow a care plan that aligns with your needs and preferences.
- Communicate openly about what is working and not working within your care plan, and offer suggestions for improvement.
- Make every effort to keep scheduled appointments and provide advance notice if you need to reschedule.
Contact and Location Information
We are easily accessible at the following location:
Family Health and Wellness Center
12 North 7th Avenue
Mount Vernon, NY 10550
Contact Us:
Phone: 914-361-6511
Fax: 914-699-5963
Hours of Operation:
| Day | Hours |
|---|---|
| Monday | 8:30 AM – 4:30 PM |
| Tuesday | 8:30 AM – 4:30 PM |
| Wednesday | 8:00 AM – 4:30 PM |
| Thursday | 10:00 AM – 6:00 PM |
| Friday | 8:30 AM – 4:30 PM |
| Saturday | Closed |
| Sunday | Closed |
Julian Loo, Administrator
Meet our physicians to learn more about the experienced doctors at our center.
Montefiore Medical Group has a long-standing tradition of providing exceptional healthcare to families in the Bronx and Westchester County since 1947. When you choose the Family Health and Wellness Center, you are choosing a partner dedicated to your family’s health and well-being, backed by the extensive resources and expertise of the Montefiore network. We look forward to welcoming you to our center.
