The Lucas County Department of Job and Family Services (LCDJFS) is dedicated to supporting residents of Lucas County, Ohio, by offering a range of essential Jobs And Family Services. These programs are designed to assist low-income individuals and families in meeting their basic needs and achieving self-sufficiency. LCDJFS provides access to various resources including financial aid, food assistance, healthcare coverage, and support services for children and adults.
LCDJFS administers several key programs, each tailored to specific needs within the community. These include:
- Temporary Assistance for Needy Families (TANF): Providing temporary financial assistance and support services to families with dependent children.
- Supplemental Nutrition Assistance Program (SNAP): Helping individuals and families afford groceries and maintain a healthy diet.
- Medicaid (Health Insurance): Offering access to comprehensive healthcare coverage for eligible individuals and families.
- Subsidized Child Care: Assisting eligible families with the cost of childcare, enabling parents to work or attend job training.
- Adult Protective Services (APS): Investigating and intervening in cases of abuse, neglect, and exploitation of vulnerable adults.
- Prevention, Retention & Contingency (PRC) Program: Offering short-term assistance to help families overcome unexpected crises and achieve self-sufficiency.
For detailed information about each program, please visit the ‘Programs and Services’ section on our website, accessible through the blue navigation menu.
Contact Information:
You can reach the Lucas County Department of Job & Family Services at the following location and contact details:
Address: 3737 W. Sylvania Ave., Toledo, OH 43623
Hours: Monday – Friday, 8:30 am – 4:30 pm
General Phone: 1-844-640-6446
General Fax: 419-213-8820
Mailing Address: P.O. Box 10007, Toledo, OH 43699-0007
Specific Contact Numbers:
- Adult Protective Service (APS): 1-855-644-6277
- Childcare Unit:
- Email: [email protected]
- Phone: 419-213-8641
- Fax: 419-213-8547
- Fraud Hotline: 419-213-8701
- Long Term Care (LTC):
- Phone: 419-213-8360
- Fax: 419-213-8558
- Medicaid Helpline: 1-800-324-8680
- Ohio Directions EBT Card (SNAP-Food Assistance): 1-866-386-3071
- Ohio Means Jobs (OMJ): 419-213-5627 (For job search and career services)
- Way2Go Card (TANF-Cash Benefit): 1-855-926-2105
- Work Activities Unit: 419-213-6314
LCDJFS Non Discrimination Statement (PDF)
Instructions for scanning documents with your phone (Android devices).
Instructions for scanning documents with your phone (Apple devices).
Beware of Benefit Fraud
It is crucial to be aware of fraudulent schemes targeting recipients of jobs and family services benefits. The Ohio Benefits Project has received reports of individuals receiving deceptive calls claiming their benefits are ending and requesting personal information such as Social Security numbers.
These calls are NOT legitimate and are not generated by the State of Ohio or any official agencies. Protect yourself from becoming a victim of fraud by:
- Never providing personal information such as your Social Security number, EBT card number, or bank account details over the phone to unsolicited callers.
- Being cautious of calls threatening to terminate your benefits unless you provide immediate information.
- Remembering that official communications from the Ohio Benefits Project will come from (844)640-6446 (phone calls) or (614)350-2711 (text messages).
If you receive a suspicious call, please report it immediately to the State of Ohio Attorney General’s office at 1-800-282-0515 or online. Ohio is among several states targeted by criminals attempting to steal Supplemental Nutrition Assistance Program (SNAP) benefits. Stay informed and protect your benefits. Tips for keeping your SNAP, EBT, and Cash cards safe (PDF)
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