Welcome to Complete Family Care and Laser Center, proudly serving the North Country community since 2005. As a dedicated small, private practice, we are honored to be recognized by the NCQA as a Patient-Centered Medical Home. Our team of providers and staff is committed to working collaboratively to coordinate all aspects of your family’s healthcare needs. We believe in providing comprehensive and coordinated care for patients of all ages, right here in Watertown, New York.
Your Family Healthcare Home
At Complete Family Care & Laser Center, we embrace the Patient-Centered Medical Home model. Our primary goal is to deliver comprehensive and coordinated healthcare to every member of your family. We partner with our patients to create personalized care plans, thoroughly discuss treatment options, and encourage active participation in managing their health. Our providers are dedicated to practicing evidence-based medicine, ensuring the highest quality preventive services and effective management of chronic conditions. We strive to be your trusted partner in complete family care.
Conveniently Located in Watertown, NY
Complete Family Care and Laser Center
18983 U.S. Route 11
Watertown, NY 13601
Phone: 315-782-0059
Fax: (315) 782-0226
We are easily accessible on outer Washington Street, near the car dealerships. Look for us next to the Scrub Hub and across from Taco Joy (formerly Mike’s PigPen). For GPS navigation, please use the address 18983 US Rt 11 Watertown, NY 13601.
Office Hours Designed for Your Family
To better serve our patients, our office is open during convenient hours. Please note that we are closed for lunch from 12 PM to 1 PM, Monday through Thursday.
| Day | Hours |
|---|---|
| MONDAY | 7:00 AM – 4:00 PM |
| TUESDAY | 7:00 AM – 4:00 PM |
| WEDNESDAY | 7:00 AM – 4:00 PM |
| THURSDAY | 7:00 AM – 4:00 PM |
| FRIDAY | 7:00 AM – 1:00 PM |
| SATURDAY | CLOSED |
| SUNDAY | CLOSED |
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Insurance Coverage for Complete Family Care
We accept a wide range of insurance plans to ensure accessible healthcare for our patients, including:
- Medicare
- Aetna (through Multiplan)
- Cigna (through PHCS)
- Excellus/Blue Cross Blue Shield
- Champva
- First Health/Coventry
- Health Now
- Martin’s Point
- MVP
- UMR
- Meritain
Please note that we are not currently accepting:
- Medicaid
- Worker’s Comp or No Fault
- Tricare/Humana Military (Martin’s Point is accepted)
- Fidelis
- CDPHP
Hospital Affiliation and Continuity of Care
Dr. Williams is dedicated to providing exceptional patient care within our office setting. While inpatient hospital care is managed by hospital-based physicians at Samaritan Medical Center, Dr. Williams maintains her affiliation as a Community Active Staff Member. This ensures a smooth transition for our patients requiring hospitalization. The Hospitalist Program at SMC provides focused care for hospitalized individuals, and upon discharge, patients return to Complete Family Care for seamless follow-up care. For further information about the Hospitalist Program and Samaritan Medical Center, please visit http://www.samaritanhealth.com/our-services/hospitalist-program.
Experience Patient-Centered Healthcare
At Complete Family Care and Laser Center, your family’s health and well-being are our top priorities. We are committed to providing accessible, comprehensive, and coordinated care in a welcoming and patient-focused environment. We encourage you to share your experience with us through our patient survey: https://www.surveymonkey.com/r/FPVM6DH. Contact us today to learn more about how we can become your complete family care medical home.
