Navigating health insurance can be confusing, especially when you want to ensure your chosen healthcare provider is covered by your plan. At Wake Forest Baptist Health, including High Point Family Practice, we understand the importance of accessible and affordable healthcare. We strive to work with a wide range of insurance providers to ensure our patients can receive the care they need.
Wake Forest Baptist Health is committed to providing comprehensive medical services across various locations. It’s important to understand that within our system, physician services and hospital services are billed separately. This is due to the different physician groups and hospitals operating within the Wake Forest Baptist network. Therefore, while we accept many insurance plans, coverage can vary based on your specific plan and the location of service.
To help clarify which insurance plans are accepted, we’ve compiled a list of the most common health insurance plans accepted at Wake Forest Baptist Health facilities as of April 2024. This list includes coverage information relevant to High Point Regional (HPR), which is relevant to patients of High Point Family Practice, and other locations within our system. However, please remember that this list is subject to change, and it is always best to verify your individual plan’s participation and coverage details directly with your insurance provider.
Below is a detailed list of accepted insurance plans. Please review it carefully to see if your insurance is included.
Wake Forest Baptist Health Managed Care/MA Contracts – April 2024
AETNA CONNECTED NC ACA/Exchange: Accepted at all locations
AETNA NC PREFERRED+: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at all locations
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL WITH ATRIUM HEALTH: Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and High Point (not applicable to services provided at LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at LMC, CHC, Wilkes and High Point)
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH (MEDICARE ADVANTAGE): Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH NETWORK: Accepted at NCBH, LMC, Wilkes and High Point (not contracted, very low to no volume for WFUHS and CHC)
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for LMC, CHC, Wilkes and High Point)
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, LMC, Wilkes and High Point (not applicable at CHC)
PHCS/MULTIPLAN: Accepted at NCBH, CHC, LMC and High Point (not contracted, very low to no volume for WFUHS and Wilkes)
OPTUMHEALTH (TRANSPLANTS – APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE (MEDICARE ADVANTAGE): Accepted at all locations
LMC ONLY: Contracts specific to support Lexington employer groups, low volume NATIONAL PROVIDER NETWORK/MEDICAL RESOURCES
CHC ONLY: Contracts specific to support CHC TRICARE
To understand the location codes used in the list above, please refer to the key below:
Key
WFUHS – Wake Forest University Health Sciences (professional services)
NCBH – North Carolina Baptist Hospital (Includes Davie)
LMC – Lexington Medical Center
CHC – Cornerstone Healthcare
Wilkes – Wilkes Regional Medical Center
HPR– High Point Regional
N/A – Not applicable to services provided at facility and/or CHC
NC – Not Contracted, very low to no volume for facility and/or CHC
If you do not see your insurance plan listed, or if you have any questions regarding insurance coverage at High Point Family Practice or any other Wake Forest Baptist Health location, please don’t hesitate to contact our Customer Service Center at 877-938-7497. Our team is dedicated to assisting you and clarifying any concerns you may have about your insurance coverage and access to care at Wake Forest Baptist Health. We are committed to working with you to ensure you receive the necessary medical services with minimal financial concerns.
