When navigating the world of dining with celiac disease or gluten intolerance, finding restaurants that truly understand and cater to your needs can be a game-changer. One customer’s recent experience at La Familia Katonah highlights their commendable approach to gluten-free orders, suggesting a level of care that goes beyond mere preference.
The customer, ordering a cauliflower crust pizza, noted the staff’s question about whether it was for an allergy or preference. This simple query indicated an understanding of potential cross-contamination issues, a crucial factor for those with celiac. Responding directly to this feedback, Josh, representing La Familia Katonah, confirmed their serious stance on celiac allergies.
In his detailed response, Josh outlined the comprehensive procedures La Familia Katonah employs to ensure gluten-free safety. These steps include: scraping out the oven to eliminate any gluten residue, changing aprons to prevent cross-contact, and sanitizing a dedicated pizza cutter. Furthermore, the gluten-free pizza is wrapped in aluminum foil within the pizza box, creating an additional barrier against contamination. La Familia Katonah also prioritizes fresh, uncontaminated ingredients and utilizes a separate oven specifically for gluten-free pizzas. They even ensure that ingredients like pepperoni are gluten-free, demonstrating meticulous attention to detail.
Recognizing the potential for cross-contamination during peak hours, La Familia Katonah proactively recommends ordering gluten-free meals before or after the dinner rush on busy Fridays. This transparent communication showcases their commitment to safety over simply accommodating orders. Beyond pizza, La Familia Katonah extends its gluten-free offerings to include penne pasta, cooked in freshly boiled water, and chickpea wraps for sandwiches, providing diverse options for gluten-sensitive diners.
La Familia Katonah’s proactive measures and transparent communication, as highlighted in this customer interaction, paint a picture of a restaurant that genuinely prioritizes the safety and well-being of its gluten-free customers. For individuals seeking a安心して (anshin shite – with peace of mind) gluten-free dining experience, La Familia Katonah appears to be a promising option.
