For individuals seeking assistance from the Family Support Division, it’s crucial to understand how language translation services can impact access to vital information. State resources, including websites, may utilize Google™ Translate, a third-party service, to offer automated translations into multiple languages. While this can be a helpful tool for initial understanding, it’s important to be aware of its limitations.
Google Translate is provided as a convenience to bridge communication gaps. However, as an automated computer translation service, it may not always provide perfectly accurate translations. The original content on official State of Missouri websites is created in English, and in any instance where discrepancies arise between the English version and a translated version, the English content should always be considered the definitive and most accurate source.
Users who choose to use the Google Translate feature should acknowledge that they accept the inherent risks of misinterpretations or inaccuracies that may occur due to the automated translation process. The Family Support Division and the State of Missouri cannot guarantee the precision, dependability, or timeliness of translations provided by Google Translate. The state is not liable for any errors, losses, or damages resulting from the use of this translation service.
It’s also important to note that Google Translate may not be effective for all types of content, including certain documents, videos, and images. Furthermore, applications for crucial programs like Food Stamps, Medicaid, Temporary Assistance, Child Care, and Child Support are not translated by Google Translate.
For reliable assistance and to ensure accurate understanding regarding Family Support Division services, please call 1-855-373-4636. Alternatively, you can visit your local Resource Center for in-person support. To find a Resource Center near you, please visit dss.mo.gov/dss_map/. Direct communication with the Family Support Division through these official channels will ensure you receive the most accurate and dependable information and support.
