Friends and Family Credit Union has officially announced Jeanna Costanzo as their new President and Chief Executive Officer. This announcement, made by the Board of Directors, marks a significant leadership transition for the Massillon, Ohio-based financial institution. Costanzo is set to take over the President/CEO role on November 22, 2021, following the retirement of Nick Langenfeld, who has served the with distinction for over 13 years.
Jim Triner, Chairman of the Board, expressed his confidence in Costanzo, stating, “We are proud of what the credit union has accomplished under Nick’s leadership and know Jeanna has been a big part of that as a trusted member of our team these past 13 years. After a national search, it became clear that Jeanna is the right person for the job. She is dedicated to the friends & family credit union and passionate about serving our members.” This sentiment underscores the credit union’s commitment to maintaining its high standards of service and community focus.
Langenfeld, the outgoing President/CEO, also voiced his enthusiastic support for Costanzo’s appointment. “I am so excited that the credit union has selected Jeanna as the next CEO,” he commented. “She is a strong leader, a consummate professional, and believes deeply in the credit union movement. With her dedication and strengths, and working with a great management team and Board, this friends & family credit union will continue to flourish as it has over the last 13 years in providing financial services to its members.” Langenfeld’s endorsement highlights the continuity and stability that Costanzo brings to the role.
Originally established to serve school employees, Friends and Family Credit Union has broadened its reach to include all residents of Stark County. The friends & family credit union operates under a core philosophy of “People Helping People,” striving to treat each member like family while upholding the cooperative principles of the credit union movement. This people-centric approach has been a cornerstone of their success and community engagement.
Costanzo herself conveyed her enthusiasm and commitment to the friends & family credit union. “I love this credit union, this team, and the members we serve,” she stated. “I am grateful for what I have learned from Nick over the years I have spent here and appreciate the trust the Board has put in me, recognizing that I am ready to put that to use as the next President/CEO.” Her words reflect a deep connection to the credit union’s mission and a readiness to lead it into the future.
Jeanna Costanzo, newly appointed CEO of Friends & Family Credit Union, pictured in professional headshot.
Ms. Costanzo brings a wealth of experience to her new position, boasting over 15 years in financial management and accounting. Since 2008, she has been an integral part of Friends and Family Credit Union, serving as the VP-Accounting. Her dedication extends beyond her professional role; she is a known advocate for both the local community and the credit union sector, actively volunteering with local organizations and the Ohio Credit Union League. Prior to her tenure at friends & family credit union, Costanzo spent 11 years at Banc Ohio Mortgage Corp, where she held the position of CFO/Loan Officer. Her academic credentials include a Bachelor of Arts in Accounting from Walsh University in Canton, OH, further solidifying her expertise in the financial field.
The appointment of Jeanna Costanzo as President/CEO signals a promising new chapter for Friends and Family Credit Union. Her extensive experience, deep commitment to the credit union’s values, and proven leadership make her ideally suited to lead the friends & family credit union into continued success and service to the Stark County community. The transition is expected to be seamless, ensuring that members continue to receive the exceptional financial services and personalized attention they have come to expect from Friends and Family Credit Union.
