Lucas County Department of Job & Family Services (LCDJFS) is dedicated to supporting residents of Lucas County, Ohio, by administering a range of crucial assistance programs. These services are designed to help low-income families and individuals meet their basic needs and achieve greater stability. LCDJFS provides access to programs including Temporary Assistance for Needy Families (TANF), Supplemental Nutrition Assistance Program (SNAP), Medicaid, subsidized child care, Adult Protective Services (APS), and the Prevention, Retention & Contingency (PRC) Program.
Exploring Key Programs and Services at LCDJFS
To understand the full spectrum of support available, you can navigate to the ‘Programs and Services’ section via the blue navigation menu on the LCDJFS website. Here’s a brief overview of some key programs:
- Temporary Assistance for Needy Families (TANF): Provides temporary financial aid to families with children, helping them achieve self-sufficiency.
- Supplemental Nutrition Assistance Program (SNAP): Assists low-income individuals and families in affording nutritious food, promoting better health and well-being.
- Medicaid: Offers health care coverage to eligible low-income adults, children, pregnant women, seniors, and people with disabilities.
- Subsidized Child Care: Helps working families afford quality child care, enabling parents to maintain employment or participate in job training.
- Adult Protective Services (APS): Investigates reports of abuse, neglect, and exploitation of adults aged 60 and older and adults with disabilities, ensuring their safety and well-being.
- Prevention, Retention & Contingency (PRC) Program: Offers short-term help to families facing unexpected crises, preventing them from needing long-term public assistance.
Contacting Lucas County Job and Family Services
For in-person assistance, the LCDJFS office is located at:
3737 W. Sylvania Ave.
Toledo, OH 43623
Office Hours: Monday – Friday, 8:30 am – 4:30 pm
General Inquiries: 1-844-640-6446
Fax: 419-213-8820
Mailing Address: P.O. Box 10007, Toledo, OH 43699-0007
For specific program inquiries, please use the direct contact information below:
- Adult Protective Service (APS): 1-855-644-6277
- Childcare Unit:
- Email: [email protected]
- Phone: 419-213-8641
- Fax: 419-213-8547
- Fraud Hotline: 419-213-8701
- Long Term Care (LTC):
- Phone: 419-213-8360
- Fax: 419-213-8558
- Medicaid Assistance: 1-800-324-8680
- Ohio Directions EBT Card (SNAP): 1-866-386-3071
- Ohio Means Jobs (OMJ): 419-213-5627
- Way2Go Card (TANF Cash Benefits): 1-855-926-2105
- Work Activities Unit: 419-213-6314
For detailed information about your rights and responsibilities, please refer to the LCDJFS Non-Discrimination Statement (PDF).
Protect Yourself from Benefit Fraud
It is crucial to be aware of fraudulent schemes targeting benefit recipients. The Ohio Benefits Project Team has reported instances of individuals receiving deceptive calls claiming their benefits are ending and requesting personal information like Social Security Numbers.
These calls are NOT legitimate. Official communications from the Ohio Benefits Project will only come from (844) 640-6446 (phone calls) or (614) 350-2711 (text messages).
If you receive a suspicious call, report it immediately to the Ohio Attorney General’s office at 1-800-282-0515 or online. The Federal Food and Nutrition Service has identified Ohio as one of the states targeted by criminals attempting to steal SNAP benefits. For tips on safeguarding your SNAP, EBT, and Cash cards, consult this helpful PDF guide on card safety.
Quick Links to Ohio Benefits Resources
For convenient access to online resources and further information, explore these helpful links:
| Ohio Benefits Website | Online Service Center |
|---|---|
| Program Enrollment Forms | Submit Verification Documents |
| Benefit Bridge Information |
