From the moment I reached out to Matthews Family Dentistry, my experience was nothing short of incredible. Like many, I hadn’t been to the dentist in years due to a mix of life getting in the way and, frankly, some dental anxieties. I knew I had significant dental issues that needed attention, and the thought of facing them was daunting. However, my call to Matthews Family Dentistry changed everything.
Speaking with Samantha on the phone was the first positive step. Her warm, friendly, and understanding demeanor immediately put me at ease. Samantha’s approach was exactly what I needed to overcome my hesitation and schedule an appointment. She didn’t just book me in; she gave me the encouragement and confidence to walk through their doors.
Stepping into Matthews Family Dentistry, my anxiety began to dissipate. Dr. Harr took the time to genuinely connect with me, discussing my concerns and what I hoped to achieve for my smile. This conversation wasn’t just a consultation; it felt like a collaborative effort to understand my needs and desires. Right then, I knew I had chosen the right place for my dental care.
Michelle expertly guided me through the necessary x-rays and impressions, handling each step with gentleness and care. Dr. Harr then conducted a comprehensive and comfortable exam. What struck me most was the complete lack of judgment or alarm regarding the amount of work needed. Instead, I felt supported and understood by the entire team at Matthews Family Dentistry.
By a stroke of luck, a cancellation allowed me to get in for a cleaning the very next day with Anne. She was equally wonderful, adding to the comforting and welcoming atmosphere. Anne went above and beyond to ensure I felt relaxed and at ease during my cleaning, further solidifying my positive impression of Matthews Family Dentistry. It honestly felt like every person I encountered was perfectly chosen to make my experience exceptional.
A week later, I had my major appointment. I was amazed that so much thorough work could be accomplished in under two hours. Dr. Harr and Michelle worked seamlessly together, maintaining the highest level of professionalism while consistently checking on my comfort throughout the procedure. I shared with Dr. Harr that this was the first time I’d ever had dental work done without experiencing any breakthrough pain, those “zingers” that always heightened my anxiety. Avoiding pain was a huge relief and a testament to their skilled and gentle approach at Matthews Family Dentistry.
Leaving the office that day with my new temporary smile was thrilling. And the anticipation of my permanent smile is building! While I still have further treatments ahead, my dental fears have completely vanished thanks to Matthews Family Dentistry. I am incredibly grateful to have found not just a dental practice, but a true home for my dental care. A place where I feel relaxed, genuinely cared for by friendly and compassionate individuals, and receive outstanding dental work.
Matthews Family Dentistry deserves not just five stars, but countless more. If you are looking for a dental experience that prioritizes patient comfort, exceptional care, and a truly welcoming environment, look no further than Matthews Family Dentistry.
