Navigating healthcare systems can be complex, but accessing the support you need from NJ FamilyCare should be straightforward. Whether you’re applying for benefits, have questions about your coverage, or require immediate assistance, knowing the right contact number is essential. This guide provides you with all the necessary NJ FamilyCare contact numbers and resources to ensure you can easily connect with the help you need.
Key Contact Numbers for NJ FamilyCare
For immediate assistance and specific inquiries, NJ FamilyCare offers dedicated phone lines to address your needs efficiently.
Emergency Services
In case of a life-threatening medical or mental health emergency:
- Emergency Medical Services: Dial 911 for immediate medical emergencies or to be connected to local emergency services.
- Emergency Mental Health Services: Dial 988 to reach the Suicide & Crisis Lifeline for mental health crises.
General NJ FamilyCare Inquiries, Applications, and Benefit Status
For questions about NJ FamilyCare, including benefit information or application status, this is your primary contact:
- NJ FamilyCare Customer Service: Call 1-800-701-0710 (TTY: 711). This number is your central point of contact for general inquiries, application assistance, updating contact information, and selecting a health plan.
Requesting a Medicaid Health Benefits Identification (HBID) Card
If you need to request a replacement or new Medicaid HBID card:
- HBID Card Requests: Call 1-877-414-9251 (TTY: 711).
DMAHS Recovery Matters
For inquiries related to DMAHS recovery, such as trusts, liens, estates, or medical records:
- DMAHS Recovery Unit: Call 1-609-588-3016 (TTY: 711).
Other Ways to Connect with NJ FamilyCare
Beyond phone numbers, NJ FamilyCare offers various resources and contact points for different needs and preferences.
Apply Online
For convenient online applications:
- NJFamilycare.org: Visit the official website at NJFamilycare.org to apply for NJ FamilyCare online.
Medical Assistance Customer Centers (MACCs)
For in-person customer service and support:
- Medical Assistance Customer Centers (MACCs): Find your local MACC by clicking HERE. MACCs provide direct assistance to NJ FamilyCare members and the public.
County Board of Social Services
For local county-level support and services:
- County Board of Social Services: Locate your local County Board of Social Services HERE County Board of Social Services for community-based assistance.
Provider and Partner Inquiries
For NJ FamilyCare providers or partner organizations with questions:
- Provider/Partner Email: Contact NJ FamilyCare via email at [email protected].
Support for Deaf and Hard of Hearing Residents
For Deaf or hard of hearing NJ residents needing specialized communication technology:
- Division of the Deaf and Hard of Hearing’s Equipment Distribution Program: Visit the Division of the Deaf and Hard of Hearing’s Equipment Distribution Program page for information on available technology.
Affordable Cell Phone Program for Low-Income Residents
For low-income NJ residents needing a cell phone to communicate with NJ FamilyCare:
- Affordable Connectivity Program: Explore the Affordable Connectivity Program page for information on obtaining affordable communication devices.
NJ FamilyCare is committed to serving the people of New Jersey with clarity and care. By providing multiple accessible contact points, they ensure that everyone can find the support and information they need to navigate their healthcare journey effectively. Use this guide to easily find the right Nj Family Care Contact Number and resource for your specific situation.
