At Ludwigs Fine Wine, we are committed to ensuring your chosen wines, including your treasured “Reserva De La Familia” selections, arrive safely and in perfect condition. Please take a moment to understand our shipping policies, designed to protect your investment and ensure a smooth delivery process.
Age Verification is Essential
To purchase wine from Ludwigs Fine Wine, you must be at least 21 years of age. By placing your order, you are confirming that you meet this legal requirement. All wine deliveries necessitate the signature of an adult of legal drinking age upon receipt. This is not just our policy; it’s the law, ensuring responsible alcohol delivery practices.
Weather Considerations for Wine Shipments
Extreme temperatures, whether cold or hot, pose a significant risk to the quality of wine. Temperatures below freezing or above 80 degrees Fahrenheit for extended periods can irreparably damage your wine. If you anticipate such conditions in your area, we strongly advise you to contact us to hold your shipment. We offer complimentary temperature-controlled cellar storage until the weather moderates. Alternatively, we can explore expedited shipping options to minimize exposure to adverse weather, though these may not always be available due to current shipping complexities.
Please be aware that while we ship your wines in pristine condition, damage caused by weather extremes is unfortunately not covered by shipping insurance nor guaranteed by Ludwigs Fine Wine. Your proactive communication regarding weather concerns is crucial to preserving the integrity of your wine purchase.
Shipping and Insurance: Our Commitment to You
Your order is insured against shipping mishaps, excluding weather-related damage as detailed above. Should any issue arise during transit, it’s imperative that you contact Ludwigs Fine Wine directly. Do not contact the shipping carrier. As the shipper, we must initiate all claims on your behalf. We are dedicated to resolving any shipping issues to your complete satisfaction, ensuring your “reserva de la familia” and other selections are protected.
Navigating Current Shipping Challenges
The wine and spirits shipping landscape is increasingly complex. You may experience longer delivery times than initially anticipated. Expedited shipping methods are also currently unavailable. We sincerely apologize for any inconvenience these delays may cause and appreciate your understanding as we navigate these industry-wide challenges.
Customer Responsibility and Legal Compliance
The ultimate responsibility for the legal shipment of alcohol rests with you, the customer. You must ensure compliance with all local and state laws pertaining to alcohol shipments.
Our Shipping Methods
We utilize specific carriers to provide the most efficient service:
- Within: CA, WA, OR, NM, NV – GSO: Expect delivery within 1 to 3 business days.
- All Other States (Excluding Prohibited States): UPS Ground: Delivery typically takes 4 to 8 business days.
Upon placing your order, you will receive an immediate email confirming receipt. A second email will follow, confirming your order processing and shipment preparation. If any issues arise with your order, we will contact you by the end of the next business day. While we strive for accuracy in our online product listings, Ludwigs Fine Wine is not responsible for typographical errors, pricing inaccuracies, or omissions. Thank you for your understanding.
Estimated Shipping Costs
Please note that shipping costs displayed during checkout are estimates. Actual shipping costs will be confirmed with you once your order is finalized.
Shipping Restrictions: States We Cannot Ship To
Due to varying state regulations, we regret that we cannot ship to the following states: Alabama, Arkansas, Illinois, Michigan, Mississippi, North Dakota, Nebraska, Puerto Rico, South Dakota, Tennessee, Utah, Virginia, West Virginia. For comprehensive information on state alcohol shipping laws, please visit: http://www.wineinstitute.org/shipwine.
We value your business at Ludwigs Fine Wine and are dedicated to providing you with exceptional service and ensuring the safe arrival of your wine selections, including your special “reserva de la familia” bottles.
