Choosing the right dental practice for your family is a significant decision. At Smith Family Dentistry, patients consistently report exceptional experiences, highlighting the practice’s commitment to excellent care, friendly staff, and a welcoming environment. These testimonials offer a glimpse into what makes Smith Family Dentistry a preferred choice for individuals and families seeking top-tier dental services.
A Welcoming and Professional Atmosphere
Many patients emphasize the warm and professional atmosphere at Smith Family Dentistry. James B., in a Facebook review, describes his experience as “simply awesome!” He specifically praises Samantha for her friendly and professional cleaning, and Sue for her helpfulness with insurance claims and appointment reminders. This positive first impression extends to Dr. Smith himself, whom James found “very friendly and helpful” in explaining treatment plans. This level of patient care transforms the typical dread of dental visits into a positive experience, with James stating, “I actually don’t mind driving to Cary and look forward to going to the dentist now!”
Compassionate Care That Alleviates Dental Anxiety
For individuals with dental anxiety, finding a compassionate and understanding dental practice is crucial. Kathleen J.’s Google review speaks volumes about Smith Family Dentistry’s ability to create a comfortable and judgment-free environment. Kathleen, who has a “long history of dreading going to the dentist,” shares how Dr. Smith and his team completely changed her perception. From Sue, the “incredibly sweet front desk coordinator,” to Sean, the “wonderful office manager,” and the entire staff, Kathleen highlights the team’s “tremendous compassion and kindness and no judgement.” She expresses immense gratitude, stating she wouldn’t have believed such customer care existed if she hadn’t experienced it personally, and strongly recommends Smith Family Dentistry for “top quality services” and a facility that treats patients “like family.”
Emergency Dental Care and Responsiveness
Dental emergencies can be stressful, especially when they involve children. Jaymee B.’s Facebook review showcases Smith Family Dentistry’s responsiveness and dedication to patient well-being, even outside of regular hours. When her daughter had a bike accident on a Saturday, Jaymee was able to reach Dr. Smith directly on his phone. Dr. Smith’s prompt response, kindness, and willingness to create a plan immediately put Jaymee at ease. He even followed up with a text message on Saturday night and offered to see her daughter on Sunday. Ultimately, they were seen on Monday, where Dr. Stanley and Sheila provided “AMAZING” care. Jaymee emphasizes their gentle approach, explaining procedures to her daughter and ensuring she felt no pain. The result was a perfectly repaired tooth, restoring both function and aesthetics. Jaymee’s heartfelt thanks to Dr. Stanley, Sheila, and Dr. Smith underscores the practice’s commitment to going above and beyond for their patients, especially in urgent situations.
Conclusion: Your Family’s Trusted Dental Partner
These patient reviews consistently paint a picture of Smith Family Dentistry as a practice that prioritizes patient comfort, provides exceptional dental care, and fosters a welcoming, family-like atmosphere. Whether you are seeking routine check-ups, require emergency dental services, or are looking for a compassionate dentist to address dental anxiety, Smith Family Dentistry appears to be an excellent choice for comprehensive and patient-centered dental care. The positive experiences shared by James, Kathleen, and Jaymee highlight the dedication and skill of Dr. Smith and his team, making Smith Family Dentistry a highly recommended option for individuals and families in Cary and surrounding areas seeking a reliable and caring dental practice.
